L2Store problem.

hello innova.

i usually buy vitality replenishing herb tea, every week. but today i get a big problem, i've succesfully bought a vitality herb and my surprise was when i double clicked it. nothing happened, it didnt stuck in buff bar and my vitality was going down by every killing...that herbs cost me 1.39€ and i would like to get an herb or recovery my money.

thanks and best regards.

 

hi,
for issues like this please use our support site: https://support.4game.com/

best regards

 

hello there,

you can see actual solutions and issues' statuses here.
additional instructions could be found here.
here you can download client-check application.
if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

best regards,