login problem

hi there i got problem with loggin in to the game server.. after i sign in on site and get into the game after choosing server i got grey character and cant login into the game.. whats the story?

 

you has benn banned. pls, contact with support ( support.4game.com ) if you think that your ban is unfair.

 

thread moved to appropriate section.

 

hi,
like zzzzz says please contact our support. https://support.4game.com/

topic closed.

 

hello there,

you can see actual solutions and issues' statuses here.
additional instructions could be found here.
here you can download client-check application.
if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

best regards,