Clan Hunters abusing fortress bugs

today clans hunters and axxisshadows attacked our fortress. some of the members of hunters clan got on the fortress where defenders respawn. i am not sure how they did it but it is impossible to get there for attackers.
here you've got some screens:

http://imageshack.us/photo/my-images/832/shot00017dw.jpg/

http://imageshack.us/photo/my-images/24/shot00022vy.jpg/

hope the players will be punished.
regards.

 

i cant see the screens at work, but it is possible for example if you use such skills like shadow step.

regards.

 

probably the fort had earlier or at night. and the characters were there, logged off. it happens.

 

please contact to support.4game.com

 

most likely, they logged of themselves in there on other siege, or somehow they get in, left characters and logged off. when siege started, they just logged in.