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Solutions to problems you might face (discussion)

Discussion in 'Technical Issues (Archive)' started by Fahrenheit, Dec 5, 2011.

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  1. Radix

    Radix User

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    this is about:
    (changing start options in command line = switching off some security components)
    but my method is bad too =(
     
  2. Hentai

    Hentai User

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    well if you don't release an official patch for the issue, the players who are left behind will have no option but to use "improvised" means of logging in. so i'm guessing they should just keep their fingers crossed?
     
  3. SpeKnaTz

    SpeKnaTz User

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    i wonder why the devs are not looking at your patch (radix) to see how you fixed this and do it themselves.
    i mean we are 2 days away from live and some people couldn't test anything yet , it's a shame if they go live and people are still stuck with no video or any other error.
     
  4. secutor

    secutor User

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    2011.12.5 14:21:40
    os : windows xp 5.1 (build: 2600)
    cpu : genuineintel intel(r) pentium(r) d cpu 3.20ghz @ 3203 mhz 2046mb ram
    video : no video
    poscode : ls9(415) 0:0:0 2/0 [313]

    assertion failed: getclassinfoexw( null, winbaseclass, &cls ) [file:.\window.cpp] [line: 1050]

    history: wcontrol::registerwindowclass <- uwindowmanager::uwindowmanager <- initwindowing


    any solution that is effective and for always? don't want to read in previous comments and solutions that last a few hours :s
     
  5. SpeKnaTz

    SpeKnaTz User

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    sadly there is no "absolute" solution yet , some of them works well (like radix's patch or procexp) but only for some people .
     
  6. secutor

    secutor User

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    thank you speknatz: s and innova is looking for a solution to this problem? i see many people with the same problem: s
     
    Last edited by a moderator: Dec 5, 2011
  7. Radix

    Radix User

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    they working on xp-issue fix right now
     
  8. Gatses

    Gatses Honorary User

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    loading gameguard, but does not boot frost

    solution:
    1. configuring antivirus (adding to the exceptions the game folder).
    2. run internet explorer --> service -> internet properties -> connections -> setting up a network --> remove all the checkboxes.
    3. delete a folder frost from the root folder of the game.
    4. delete files frostupdater.dll, gameshielddll.dll, s_info.ini, gameguard.des from folder system.
    5. if the folder with the game is the gameguard folder, delete it.
    6. disable the parental control in antivirus.
    7. perform a full scan of the client.

    __________________________________________________ __________________________________________________ _________________________________________________

    error "can not resolve hostname"

    solution:
    1. start --> run --> %windir%\system32\drivers\etc
    2. open the hosts file with notepad.
    3. write in the end of the file the following line: 109.105.153.10 geo.l2.eu
    4. check correct time and date in the system.
    5. restart your computer and try to log in to the game.

    __________________________________________________ __________________________________________________ _________________________________________________

    critical errors

    arises a critical error species:
    solution:
    install the new msxml - http://www.microsoft.com/download/en/details.aspx?id=15697
    __________________________________________________ __________________________________________________ ________________________________________________

    arises a critical error species:
    possible distorted screenshots:
    [​IMG]

    solution:
    in the file option.ini from the folder system change for your permission. for example:
    [video]
    gameplayviewportx=1024
    gameplayviewporty=768
     
  9. Fainter

    Fainter User

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    dear innova staff.
    the mini-patch that radix uploaded functions for me perfectly (i had the no video error). so i understand that is un-official patch but give me a break... radix made in couple of hours what the innova staff didnt in 2 or 3 days. this situation just ridicule the innova staff...and how do you want us to play...if you (staff) cant fix the damn errors u made!!!
     
  10. DayDreamer

    DayDreamer User

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    2011.12.5 16:15:33
    os : windows xp 5.1 (build: 2600)
    cpu : authenticamd amd athlon(tm) xp 2000+ @ 1676 mhz 767mb ram
    video : no video
    poscode : ls9(415) 0:0:0 1/0 [300]

    assertion failed: getclassinfoexw( null, winbaseclass, &cls ) [file:.\window.cpp] [line: 1050]

    history: wcontrol::registerwindowclass <- uwindowmanager::uwindowmanager <- initwindowing


    hoping for solution soon..
     
  11. Radix

    Radix User

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    official fix (history: wcontrol::registerwindowclass) build in progress
    then some tests and release... i hope =)
     
  12. DayDreamer

    DayDreamer User

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    radix just 2 questions.
    1.u are part of server team or smth? becouse i see u put a lot of infos other ppl dont have.
    2.if u understand well moderatos got a solution for these just need to test it?

    thx forwardly for answer..
     
  13. Radix

    Radix User

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    daydreamer,
    1) let's say, i have a lot of experience with frost system and can help with some issues
    2) some teamviewer tests with eu-players (xp-crash "history: wcontrol::registerwindowclass") in progress (it's not a moderators job =) )

    upd: offcicial fix (sample #1) released! update your game clients, remove my fix and try to launch game client.
    and send me feedback!
     
    Last edited by a moderator: Dec 5, 2011
  14. Dudnex

    Dudnex User

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    i want to ask 4game or whoever is in charge of this new l2eu project why don't you use updater and game launcher from l2.ru? it is working just fine no "web-like" logins, no strange errors from ".net or whatever", no nothing..., so why, why are you using some buggy system on eu players? don't expect many players on opening day because half of them will not be able to connect properly if this continues...
     
  15. Mutuhara

    Mutuhara User

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    wtb help...(win xp) play button doesn't do anything (not only for me...) i accept the agreement then click to play button and nothing... i reinstalled the game 3 times, tryed with other web browsers, tryed the cc cleaner, tryed with l2collectorfix and nothing... why we have to start the game from the web browser????
     
    Last edited by a moderator: Dec 5, 2011
  16. Radix

    Radix User

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    l2collectorfix not fixing "play" button, sorry...
     
  17. Mutuhara

    Mutuhara User

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    and what will be? we have to go to naia, if we want to play lineage or what? it is 4 days problem and 0 official answer for this. no video fixed, and this? will we have normal laucher if the live server starts?
     
    Last edited by a moderator: Dec 5, 2011
  18. Bulinerek

    Bulinerek User

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    login screen

    hi.have a big problem.on na and eu client i have all ok installation is complete but if im going to game on login screen i dont have any window to write passes and a options nothing only just moving the lobby.
    my spec computer:
    ram 512 mb
    graphic nvidia geforce mx 440 64 mb
    cpu-intel celeron 2.6 ghz
    etc etc
    yes it old computer but
    on h5 i didnt have problem and can normal play.
    pls help me :) i have full update.
    thx
    oh i play on windows xp
     
    Last edited by a moderator: Dec 5, 2011
  19. rycerzyk

    rycerzyk User

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    if you have installed comodo internet security or only comodo firewall double click on comodo tray icon click defense+ tab > defense+ settings > image execution control tab > exclusions list and add entire frost folder which is located in your game directory, reboot and play.
     
  20. Aikanaro

    Aikanaro User

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    contact ur isp maybe they have blocked some ports which acutally innova use and that may the reasen u keep lagging despite the fact having quite low ping.
     
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