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Frost Update error (with log)

Discussion in 'Technical Issues (Archive)' started by LordBoos, Dec 5, 2011.

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  1. LordBoos

    LordBoos User

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    my game won't launch, when i launch it from web using play button, some sort of updating happens, than some picture and nothing more.
    when i launch it using l2.exe in system folder, frost comes up updating and then some sort of text in russian.

    heres my frosstupdater.log
    Code:
    frostupdate .\
    rooturl = http://frostsecurity.net:80/
    check connection ...
    utility::connection_exists = ok
    download_url_to_directory: http://frostsecurity.net:80//frost/version/version.txt -> frost_launcher_version.txt, 0, 0, 0, 0
    download_url_to_directory ok, ok/200
    failed to get local version from register
    setgamename(.\, )
    !pathfileexistsa(.\\gameshielddll.dll), err = 2
    
     
  2. handsofchaos

    handsofchaos User

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    hello, lordboos.
    plz try the following steps ->
    1.configuring antivirus (adding to the exceptions the game folder).
    2.run internet explorer --> service -> internet properties -> connections -> setting up a network --> remove all the checkboxes.
    3.delete a folder frost from the root folder of the game.
    4.delete files frostupdater.dll, gameshielddll.dll, s_info.ini, gameguard.des from folder system.
    5.if the folder with the game is the gameguard folder, delete it.
    6.disable the parental control in antivirus.
    7.perform a full scan of the client.
     
  3. Incubus

    Incubus User

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    hi lordboos,

    you mean the frost doesnâ´t reach 100% while the updating and then the game closes? if you mean that, try with this:

    remove files and frostupdater.dll gameshielddll.dll from your system , doing a full scan of the client.
    delete the contents of the folder from the root of frost games.
    make a full scan of the game the client.

    tell me if it didnâ´t work to see how can we help you!



    pd: you cannot launch the game from the system folder. you always have to launch it from the web site
     
  4. LordBoos

    LordBoos User

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    @handsofchaos
    tried it absolutely as you sugested, problem still persists.
    but at step 4.: files gameshielddll.dll, s_info.ini, gameguard.des was not in l2 system folder or in any other folder.

    @incubus
    it reach 100%, splash screen from frost folder shows up but instantly dissapears (its visible for half a second). nothing more happens (l2 splash not even appear and game wont launch at all).
     
    Last edited by a moderator: Dec 6, 2011
  5. Incubus

    Incubus User

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    did you make a checking files?
     
  6. LordBoos

    LordBoos User

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    yep, checked files usind fix game at website, it was sucessfull. when i press play button:
    [​IMG]
    it goes all the way to 100% (but very very fast) then that image from frost folder (back.bmp) shows up for 0,5s and then nothing.
     
  7. LordBoos

    LordBoos User

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    i think some files are not downloaded at all.
    my system folder:
    Code:
    24hzschema.dat
    actionname-eu.dat
    additionaleffect.dat
    additionalitemgrp.dat
    alaudio.dll
    alaudio.int
    alterskilldata.dat
    animationcombo.dat
    armorgrp.dat
    avcodec-52.dll
    avformat-52.dll
    avutil-50.dll
    awesomium.dll
    bdcap32.dll
    beasttimeenv0.int
    beasttimeenv1.int
    beasttimeenv2.int
    beasttimeenv3.int
    beecrypt.dll
    bighead.int
    cameraeffectinfo.u
    castlename-eu.dat
    classinfo-eu.dat
    cloak.int
    commandname-eu.dat
    core.dll
    core.int
    core.u
    credit-eu.dat
    creditfont.gly
    d3ddrv.dll
    d3ddrv.int
    d3dx9_40.dll
    defopenal32.dll
    dsetup.dll
    dualcasttypedata.dat
    dynamiccontentsname-eu.dat
    editor.u
    encvag.dll
    engine.dll
    engine.int
    engine.u
    entereventgrp.dat
    env.int
    etcitemgrp.dat
    eula-eu.dat
    exceptionminimapdata.dat
    fire.dll
    fire.u
    flashconfig.dat
    flymovename-eu.dat
    fmodex.dll
    gameplay.u
    gametip-eu.dat
    goodsicon.dat
    hair.int
    hairaccessorylocgrp.dat
    hennagrp-eu.dat
    huntingzone-eu.dat
    charcreategrp.dat
    chargrp.dat
    checkgrp.log
    icudt38.dll
    ifc23.dll
    instantzonedata-eu.dat
    interface.u
    interface.xdat
    ipdrv.dll
    ipdrv.int
    ipdrv.u
    itemname-eu.dat
    itemstatdata.dat
    l2.bin
    l2.exe
    l2.ini
    l2.int
    l2.log
    l2compiledshader.bin
    l2forecf.ffe
    l2precompiledshader.bin
    largefont.gly
    largefont-eu.gly
    lineagedeco.u
    lineageeffect.u
    lineagemonster.u
    lineagemonster2.u
    lineagemonster3.u
    lineagemonster4.u
    lineagemonster5.u
    lineagemonster6.u
    lineagemonster7.u
    lineagemonster99.u
    lineagenpc.u
    lineagenpc2.u
    lineagenpc3.u
    lineagenpcev.u
    lineagesceneinfo.u
    lineageskilleffect.u
    lineagevehicle.u
    lineagewarrior.u
    localization.ini
    logongrp.dat
    mantleexception.dat
    microsoft.vc80.openmp.manifest
    mobskillanimgrp.dat
    msconditiondata.dat
    msxml4.dll
    msxml4a.dll
    msxml4r.dll
    musicinfo.dat
    npcgrp.dat
    npcname-eu.dat
    npcstring-eu.dat
    npkcrypt.dll
    npkpdb.dll
    nsplash.dll
    nwindow.dll
    nwindow.u
    obscene-eu.dat
    ogg.dll
    option.ini
    optiondata_client-eu.dat
    pawnanimdata.dat
    posteffectdata.dat
    predefinedshader.bin
    productname-eu.dat
    questmarkconditiondata.dat
    questname-eu.dat
    raiddata-eu.dat
    recipe-c.dat
    ridedata.dat
    sceneplayerdata.dat
    servername-eu.dat
    shortcutalias.dat
    shuttledata.dat
    skillgrp.dat
    skillname-eu.dat
    skillsoundgrp.dat
    skillsoundsource.dat
    smallfont.gly
    smallfont-eu.gly
    soulshot.int
    staticobject-eu.dat
    statisticname-eu.dat
    symbolname-eu.dat
    sysstring-eu.dat
    systemmsg-eu.dat
    timeenv0.int
    timeenv1.int
    timeenv2.int
    timeenv3.int
    transformdata.dat
    ttfontinfo.ini
    udebugmenu.u
    user.ini
    usmmoviedata-eu.dat
    uwindow.u
    variationeffectgrp-eu.dat
    vcomp.dll
    vehiclepartsgrp.dat
    vorbis.dll
    vorbisfile.dll
    weaponenchanteffectdata.dat
    weapongrp.dat
    wform.bm
    window.dll
    window.int
    windowsinfo.ini
    windrv.dll
    windrv.int
    wrap_oal.dll
    zonename-eu.dat
    my frost folder:
    Code:
    back.bmp
    files.cinn
    frost_32.sys
    frostcollector.dll
    frostprotector.dll
    frostupdater.exe
    lineageii.exe
    updater.cache.data
     
  8. handsofchaos

    handsofchaos User

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    hello, lordboos.
    i have passed your issue, to our tech admins.
    i will keep this thread informed.
    if i will get any answer i will replay here a.s.a.p, meanwhile i will leave this thread open in case anyone want to add his problem or solution.
     
  9. LordBoos

    LordBoos User

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    thank you, to give you some more info, i must say that iam able to play on us ncwest servers, so this issue must be related to frost or 4game launcher.
    and iam using windows 7 x64
     
    Last edited by a moderator: Dec 6, 2011
  10. zbrochu

    zbrochu User

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    have similiar problem, same architecture tree of files in l2 folder, missing few files like lordboos. and after launch gg 153 error...
     
  11. LordBoos

    LordBoos User

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    i learned that frost is using shellcode injection, which my av/fw blocks.
    so this solved my issue:
    Code:
    if you have installed comodo internet security or only comodo firewall double click on comodo tray icon click defense+ tab > defense+ settings > image execution control tab > exclusions list and add entire frost folder which is located in your game directory, reboot and play.
     
  12. Eska

    Eska User

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    hello lordboos,

    that information is really useful. thank you for posting this issue. ill forward this solution for other players.

    best regards,
     
  13. Eska

    Eska User

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    good day,

    you can see actual solutions and issues' statuses here.
    additional instructions could be found here.
    if you can't find a solution for your issue you always can ask for moving the thread back into the main branch.

    best regards,
     
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