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Password Recovery Issues

Discussion in 'Technical Issues (Archive)' started by ^Venu^, Nov 15, 2016.

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  1. ^Venu^

    ^Venu^ User

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    I've reset my password montsh ago, but i forgot which one is the new one i set. The problem is, when i try to reset my password again

    1 I can't select email verification, the dot can't be moved

    2 When i use the sms recovery method, i do not receive any SMS, not even after an hour.

    3 When I open the support page, they ask me to login... useless.
     
  2. krege

    krege User

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    You can create new 4game account and make a report via it.
     
  3. ^Venu^

    ^Venu^ User

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    Thanks for the reply Krege, but this sounds quite unprofessional. The service simply doesn't work,I no wonder why ppl moving elsewhere.
     
  4. krege

    krege User

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    I haven't contacts with tech team anyway. So... you are welcome.
     
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