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Forgot email

Discussion in 'Archive 2.0' started by Pagonis, Jun 20, 2017.

  1. Prekeivis

    Prekeivis Banned

    Joined:
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    Can some GM check support ticket i made yesterday , i forgot my email and can't login. Thanks
     
  2. NeoTiger

    NeoTiger Global moderator

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    It takes within 10 working days to get an answer. Be patient.
     
  3. TurinTurambar

    TurinTurambar User

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    I tried logging in too after being away for some time. Old email is not active anymore. Some security feature forces me to click a link sent to the old email. Tried with changing email address. Worked almost. Got a link sent to the new email but when clicking it I am forced to click yet another link sent to my old inactive email. Catch 22 situation. Think it through next time you implement a system that forces users to do something so that it is actually USEFUL.
     
  4. Fragola

    Fragola User

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    It's user's responsibility to keep their contact info up-to-date.
    1) send a ticket to eu.4gamesupport.com to change your email to the one you have access to
    2) Trusted PC is not an obligatory feature, just a good way to secure access to your account, so no "forcing" here. Confused with Classic, my bad, it's obligatory, but just 1-time.
     
    Last edited: Mar 19, 2018