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How to change mails?!

Discussion in 'Archive 2.0' started by St0ne, Nov 1, 2017.

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  1. St0ne

    St0ne User

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    Its a bit noobish question,but I never did it before .
    And I dont want to *** it up.
    So I requested an new email address to my acc and Ive got it with a link.
    Link leads to starting page SIGN IN ,or CREATE and thats where Im lost?
    Whats next step to asign new email to old acc ?
    Thanks for any help.
     
  2. zauliuz

    zauliuz User

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    log to acc:
    change email
    log to new email, click link there
    then log to old mail, click link there
    done.
     
  3. St0ne

    St0ne User

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    I can't log into my old mail which I alrdy said in a ticket.
    My provider has deleted my mail "for inactivity" .
     
  4. zauliuz

    zauliuz User

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    so prepare some old screenshots, billing info.. and wait. and use gmail..
     
  5. cmec1

    cmec1 User

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    write to support with prepapred things zauliuz mentioned above they will help u if the account was yours
    they will ask some questions like: when acc was created, what was original mail, old passwords and etc
     
  6. St0ne

    St0ne User

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    Thanks for tips.
    All that u mentioned here was in my ticket alrdy plus an info that I cant log into my old email.
    Yesterday I reply with another ticket saying same things.
    I guess I'll wait for answer.
     
  7. Fragola

    Fragola User

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    you need to ask this in support service and follow their instructions.
     
  8. Fragola

    Fragola User

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    I've rechecked it with our GMs:
    1) you need to sign out of your account with the wrong email
    2) click a link with the new email that will take you to the 4game page

    and your email in your account should be changed.
     
  9. St0ne

    St0ne User

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    Sounds ok,but once I use new email which pass to put in there?
    Old?
     
  10. Fragola

    Fragola User

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    old, right
     
  11. St0ne

    St0ne User

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    Just tried,not working that way.
    And I know that old pass is valid ,cuz it's still working with old email on 4game.
     
  12. MaoMao

    MaoMao User

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    It took 1 year and a half to change mine with same automated replies 1 week or more apart. They accused me of buying the account with 1 char level 85 in bound s/r grade items when i returned to the game after 3 years.
    It was beyond ridiculous. In the end, managed to login to my old account which didnt get any emails dues to the high spam score from innova and changed it myself. Took me a trip to the old workplace and a 6 pack for the admin to temporarely disable the spam filter so I can do myself what innova should have done in 5 min.
    I hope you are more lucky than me but i would not hold my breath.
     
  13. iKoobu

    iKoobu User

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    I did it one time, with propper info, took me 2 days to recover it :/
     
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  14. St0ne

    St0ne User

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    Yeah,
    I can understand a reasoning,but its so pain..
     
  15. Fragola

    Fragola User

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    so did you manage to change email or not yet?
     
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