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How long support should answer me

Discussion in 'Technical Issues (Archive)' started by goduole, Dec 11, 2017.

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  1. goduole

    goduole User

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    1 Week or smth?

    I dont get this inovva just fooling around or its true company ?

    I have major bug in my account , lost lots adenas with this + some l2 store items and cant get answered
     
  2. Fragola

    Fragola User

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    Max response time is 10 business days.
    All requests are processed in an order of appearance.
    If you haven't been answered within 10 days, please PM me with ticket ref number.
     
  3. goduole

    goduole User

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    Better check it , cuz this bug can happened not only me and people can be banned for it, just i opened ticet for it , others can use it in silent..
     
  4. krege

    krege User

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    Outdated topic. Archived.
     
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