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Can't download the new application

Discussion in 'Technical Issues (Archive)' started by randomm, Oct 16, 2012.

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  1. HaarmenSheltar

    HaarmenSheltar User

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    noone expects you guys to fix the problem in 5 mins but if you know it takes time, why for christ sake do you refuse to just go back to the old updater until the new one is fixed?

    i mean it's not the problem of "several people" it's a huge part of community that can't play for 3 days by now.
     
  2. FeaRMe

    FeaRMe User

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    they don't care about us, it's nice financial event - you bought pa we give week off game :d it's ridiculous situation, they posted list which operating system is supported and now? epic fail :) but there's nothing to do except wait with huge hope that crew manage to solve this situation u know ;)
     
  3. BonAventure

    BonAventure User

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    its not gonna be today, i think they finished there days job today.. :)
     
  4. daavkox

    daavkox User

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    +1

    3 days than i cant log in.
     
    Last edited by a moderator: Oct 19, 2012
  5. GecKos

    GecKos User

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    then today there will be no solution?
     
  6. daavkox

    daavkox User

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    the most " funny " thing in that surprising update is that it deleted all my l2 folders, the game etc ... i m an hardcore gamer for 15 years now, and i didnt even think such a thing was possible .....
     
    Last edited by a moderator: Oct 19, 2012
  7. Dutchman

    Dutchman User

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    your not the only 1 i did a compleat reintsall of my pc i have a fully clean pc no l2 just a pc with factory setting because i thought its was my pc i gess wrong but its 3 days now that i cant play and iv been playing from c1 this is sad....
    i hope thay fix this fast
     
    Last edited by a moderator: Oct 18, 2012
  8. chronis31

    chronis31 User

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    i cant log in . play button is not there..wtf gms dont know what happen? and ctrl +f5 dont work!!please tell me what to do to play!
     
  9. Dutchman

    Dutchman User

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    w8 till thay fix the problem i gess im not getting play butten for 3 days now
     
  10. daavkox

    daavkox User

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    i had an answer from the support

    i didnt understand everything, since i do not have any l2 files anymore.

    this is :
    "1. please download process explorer: http://technet.microsoft.com/en-gb/sysinternals/bb896653.aspx and install it on your computer
    2. run process explorer
    3. open https://eu.4game.com/lineage2/play/
    4. when you get error please do not close microsoft windows error window/message
    5. switch to process explorer and find 4game-service.exe in the list
    6. right click on the process and select ‘create dump’ (whichever you want)
    7. then please archive this file and provide with it "

    that' s what they sent me today. if someone wants to try it, good luck, it s too complicated for me .
     
    chronis31 likes this.
  11. Dutchman

    Dutchman User

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    i dont have l2 files anymore either and i cant dowload them iether
     
  12. Matrim

    Matrim User

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    it's not a fix,it's a way for them to gather informations
     
    chronis31 likes this.
  13. Dutchman

    Dutchman User

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    im not getting 4game-service.exe in that "process explorer" im only seeing (4game-tray.exe) maybe because i dont have l2 files any more
     
  14. chronis31

    chronis31 User

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    :/ i dont find the 4game-service.exe in the list damin.
     
  15. Dutchman

    Dutchman User

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    ok guys im off again nice talking too you whould of been better seeing you in game but its not supose to bemaby that fix it
    tomorz i hope because weekend is comming up and if thay dont fix that will be a l2 free weekend and that will be sad :(
     
  16. daavkox

    daavkox User

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    same for me , it doesnt work.

    no 4game.exe, no l2 file
    no kartia, no fortuna, no istina, no adena, no xp ... nada

    only bug .
     
    Last edited by a moderator: Oct 19, 2012
  17. Matrim

    Matrim User

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    check under your current browser,4game-service.exe is listed there
     
  18. FeaRMe

    FeaRMe User

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    maybe we could hear some news about situation today?
     
  19. Athena

    Athena User

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    they write smth abaut have "atm done" but delete the post soo they still ont know and cant reair :d
    its just funy simply play/download buton and take few ages to repair.
    soo bether find other game here its end l2 :p
     
  20. Matrim

    Matrim User

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    rollback to the old launcher it's the solution...
     
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